How to Issue a Refund on Stripe

Need to refund a client payment in Stripe but not sure where to start? Good news — issuing a refund in Stripe is quick, intuitive, and only takes a couple of clicks once you know where to look.

Whether you’re correcting a billing error, honoring a satisfaction guarantee, or managing a program cancellation, this step-by-step walkthrough will show you exactly how to process a refund safely and properly inside your Stripe dashboard.

Let’s get started.

Step 0: Ensure you are in the correct 'brand' on Stripe - if you have more than one Stripe brand, currency, etc then you can toggle between your brand in the very top left corner

Step 1: Click on "Transactions" in the left sidebar

Step 2: Click the 3 dots next to the transaction you hope to refund

Step 3: Click "Refund payment"

If you don’t yet have a Stripe account, you can easily create one here:👉 https://dashboard.stripe.com/register

Feel free to check out this video that walks you through how to create an account on Stripe.